Can I Register A Ridgid Tools Without Receipt
FAQS
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How does the RIDGID Lifetime Service Agreement Work?
All RIDGID Ability Tool products come with an automatic 3-year limited manufacturer warranty. The Lifetime Service Agreement (LSA) is a promotional program (that applies to eligible product categories) upon registration completion. To take advantage of the LSA's benefits, simply register your eligible RIDGID ability tool product and submit your proof of purchase for validation inside 90 days of the date of purchase. No additional fees, no hassle.
How practice I register?
You can register your Lifetime Service Agreement (LSA) eligible RIDGID tools 2 ways. Either get online to www.RIDGID.com/registration and follow the directions; or if yous exercise not have access to the internet, you may mail your registration information to:
RIDGID® Service Dept.
Attn: LSA
PO Box 1427
Anderson, SC 29622
For mail-in registrations, please provide the following information: full name, address, phone number, model numbers and series numbers for all serialized components from your purchase (including batteries and chargers), along with a copy of your receipt.
I've already thrown away my box. Am I nonetheless able to register for the Lifetime Service Understanding (LSA)?
Yes, due to recent upgrades, the UPC is no longer a requirement. Nevertheless, the product'southward box contains of import pieces of information so the LSA registration procedure may exist slightly more hard and/or the approval process may be delayed.
I registered online and entered my receipt number, why was there a trouble cross referencing my online registration?
Our online organization uses the receipt information you lot provide, specifically your receipt code, to search The Habitation Depot receipt database. If our online system sees your receipt in The Habitation Depot receipt database, it volition then search for the particular you are registering. Once it verifies the item and the receipt, y'all would receive a confirmation email to allow you know your item is nether the Lifetime Service Agreement (LSA). All the same, if information technology tin't verify the item and the receipt, you lot would receive an email that states "Action Required" and exist asked to complete your registration by post. Because it is possible that our online system will non be able to verify your registration online, both the final page of your online registration and the "Registration Submitted" email you lot receive explain, "If your production and/or proof of purchase information provided cannot be confirmed, y'all volition be asked to submit your registration information by postal service in lodge to consummate the LSA approval process."
While one possible stumbling block can be a simple typo when entering the information online, it is besides possible information technology is an issue when The Dwelling Depot receives/transmits their sales data, resulting in your accurate sales information non existence in their database. Because we never want a customer to lose out on the LSA promotion because of a technical upshot beyond the control of either you or u.s.a., our online system requests you complete your registration past mail when information technology cannot verify your purchase data electronically.
How long does verification take?
Verification for any product registered for the Lifetime Service Agreement online takes up to two weeks. If y'all cull to mail in your registration, the manual verification process tin accept up to 6 weeks from the date received in our offices.
How will I know if I've been canonical for the Lifetime Service Agreement (LSA)?
Once your LSA is verified, the movie next to the product on your Ridgid.com account volition alter to show the LSA logo. If you have an email on file, you will also receive an email confirming the update.
Where is my package model number?
Your packet model number is located on the exterior of your box. It is usually on the front facing of the box in the lesser correct paw corner under the Lifetime Service Agreement logo. Some boxes may differ.
Where is the production serial number?
Series numbers are mostly located on the data plate of serialized components (tools, batteries, and chargers). This number is usually highlighted in a white box and begins with 1-two letters. If you still are unable to locate the series number, please contact us via chat or by phone at 1‒866‒539‒1710 with your model number available for instructions specific to your product.
I registered online and entered my Dwelling Depot Receipt number. Practice I demand to post in anything?
In nearly cases, your registration volition be completed entirely through our automatic system. In the unlikely issue that our system cannot validate your sales receipt with The Home Depot's sales data, we may asking that you lot re-submit your registration by mail submit your receipt in club for us to process it manually.
After I get a replacement Tool, Battery or Charger, how do I maintain Lifetime Service Agreement (LSA) status on my equipment?
Whatsoever time a serialized piece of equipment is replaced, the new product will accept a new serial code and volition need to be re-registered in order to carry over the LSA coverage. Simply contact u.s.a. via chat or give us a call at 1‒866‒539‒1710 to re-register your new product and maintain LSA condition. Re-registration must occur within 90 days of replacement. Proof of replacement may exist required.
Is my RIDGID product eligible for the Lifetime Service Agreement (LSA)?
Eligible categories for the Ridgid LSA include Ridgid make cordless ability tools, corded ability tools, tile saws, demote and stationary power tools, and pneumatic products.
Unfortunately, sure production categories are not eligible for coverage under the LSA. These categories include, but are not express to, any free or promotional serialized piece of equipment provided beyond the contents of the purchased tool kit, generators, force per unit area washers, accessory batteries, accessory chargers, plumbing equipment, extension cords, heated gear, storage, hand tools, and wet/dry vacs.
How practice I get a replacement battery or charger under warranty or the Lifetime Service Agreement?
Assemble your tool, battery(s), and charger, then phone call our Direct Send line at 1‒877‒655‒5346, Monday – Friday, 9am – 6pm (EST). A RIDGID representative will assist with verifying eligibility for replacement over the phone. Once coverage and diagnostics are confirmed, a replacement item will be shipped direct to your home or office.
I received a replacement through the Direct Ship program. What exercise I do with my expired product?
You may recycle the product at your local Home Depot shop or at a local recycling centre. Your closest recycling center may exist found by calling 1‒800‒822‒8837.
My power tool needs service. Where tin can I locate my closest Service Center?
Source: https://register.ridgidpower.com/faqs
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